Shipping and Delivery
COVID-19 and shipping
Where does Motsutoys ship from?
Will customs check my order, and will that be a problem?
My tracking isn't working
Which countries does Motsutoys ship to?
Does Motsutoys use discreet shipping?
Can you ship my item without packaging?
Why can't I select a parcelpoint/pickup point?
Can I change my address?
Can I return my order?
the Netherlands We will process the refund once we have received the shipment and had time to inspect it, to make...